Privacy Policy

Last Updated: November 2025

Introduction

KvVitality respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our educational consultation services.

Information We Collect

We may collect the following types of information:

Personal Information

When you submit an enquiry or request a consultation, we may collect:

  • Name
  • Email address
  • Phone number
  • Information about your wellness interests and preferences

Usage Information

We may automatically collect certain information about your device and how you interact with our website, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide educational consultations
  • To communicate with you about our services
  • To improve our website and services
  • To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights
  • With your explicit consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection laws, you have the following rights:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

KvVitality

27 Birch Street

Sunderland SR1 2QL

United Kingdom

Phone: +44 1915 638 420

Email: [email protected]